Putting a Caller on Hold

9608(Larger phone)

  1. Press the ‘Hold’ softkey
  2. The line you put on hold will begin to flash green
  3. When you are ready to pick the call back up you can press the flashing green line and it will resume the call

J129(J phone)

  1. Press the ‘Pause’ button
  2. When you are ready to pick the call back up, press the ‘Resume’ softkey