How to turn off mac address randomization or private addressing on Android devices
For devices running Android 10 and later you will need to turn off mac address randomization also known as private address.
1. Swipe down from the top of the screen.
2. Press and hold the Wi-Fi icon until the network list opens.
3. Tap the settings Icon (typically looks like a gear).
4. In the MAC Address Type or Privacy field, select Phone MAC.
Please contact the helpdesk at 816-271-4555 if you have any questions or issues with registering your device(s) on the network.