Account Reset

If you cannot access your MWSU account please try changing your password.Go to www.missouriwestern.edu and scroll down to the bottom, click Goldlink on the right side, then click on Forgot Password .Sign in with your username and G number, answer one of your security questions and then create a n...

Activate your MWSU account for students, faculty and employees

You should receive an email with your username and your account activation code.   In this below example we are showing a test account for Sam Student.  Username: sstudent4Activation code:  V9SQ206r  (your username and activation code will be unique to you)To activate your account go to www.misso...

Install Office 365

Go to portal.office.comSign in with your Missouri Western email and password. Then click Install Office. Then select “Other install options” Then click the Install Office button to begin downloading the setup file. Once it has finished downloading, locate and run the setup file. Office w...

How to get your MWSU transcript

How to get your Transcript Go to www.getmytranscript.com Enter Missouri Western State University in the search field and click continue Read through the notification page and select Order Transcript(s)                               4. Next fill in the required Identifying information and h...

Computer recommendations

Computer Technical Specification Recommendations  Updated for 2020-2021Minimum Configuration 13"-15" monitor  Windows 10 or macOS 10.14 Mojave operating system (or later respectively) i5 processor  8 GB Ram 256 GB Solid State Drive Battery 8 hours 3 year warranty Preferred Configuration   13"-...

Computer discounts for students and employees

Computer discounts for Missouri Western students and employees are available at the following websites: Dell https://www.Dell.com/DellU/MissouriWestern Apple  https://www.apple.com/us-hed/store

Remotely access Windows 10 device from macOS

Remote Computer Lab Access Tool Guide(Please note that depending on your internet connection speed, the initial login time may take several minutes)Go to your browser and navigate to Open Microsoft Remote Desktop Open Settings (gear icon at top) and click Preferences Remote Access Tool In Set...

Remotely access Windows 10 device from Chromebook

Remote Computer Lab Access Tool Guide(Please note that depending on your internet connection speed, the initial login time may take several minutes) Go to your browser and navigate to https://remoteaccess.labstats.com/missouri-western-state-university   (or quick linkgriff.vn/remotelab)  Pleas...

Important terms to know

G-Number- Your Missouri Western ID number, example G00000000 Goldlink- Missouri Western's Student information portal used for many essential student functions(Register, Pay bill, view financial aid, view schedule) Canvas- Missouri Western's online learning management system. It is used for delive...

Canvas Tutorials for Students

The below links take you to tutorial videos on the canvas community website.Assignments OverviewAssignment SubmissionsCalendarCanvas OverviewChatCollaborationsCommunicationDiscussionsePortfoliosFilesGradesGroups:Creation & InteractionPeer ReviewsQuizzes

How to enter a ticket

Open your preferred web browser(Firefox, Chrome, Edge, etc) Type in mwsu.mojohelpdesk.com or griff.vn/mojo Once at the main page you will see the options to create a new ticket or a settings button in the upper right corner, make sure to click the 3 bar settings button and 'Login to check your ti...

New Student One Stop Tech Page

As a new student at Missouri Western State University, the following links will be helpful as you arrive on campus. Below you will find how to connect personal devices to the university's Wi-Fi, activate your account, important technology terms to know and our password policy.Activate Your Accoun...

Switching out of S Mode in Windows 10

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't b...

Remotely access macOS device from Windows 10

Please download a VNC viewer to remotely access a mac on campus.  We recommend Real VNC.Go to your browser and navigate to https://remoteaccess.labstats.com/missouri-western-state-university  (or quick link griff.vn/remotelab) Currently, they will be asked to enter the computer name.local into th...

Remotely access macOS device from macOS

Go to your browser and navigate to https://remoteaccess.labstats.com/missouri-western-state-university  (or quick link Currently, they will be asked to enter the computer name.local into the VNC software. We are working with the vendor to give the correct name when they attempt to connect. The c...

Remoting into computer lab machines on campus

Students can remote into campus lab computers and software from their home Windows, Mac and Chromebook devices by going to griff.vn/remotelab Machines that are available for remoting in will show up on the list to select.  Instructions for this can be found at griff.vn/remoteguide

Remote Computer Lab Access Guide

About the LabStats Remote Access Tool Missouri Western allows access to on campus computers through a remote location. Using the LabStats Remote Access Tool, you are able to see which computers are available for remote access dashboard. A computer is considered available if it is powered on, conn...

Has my account been compromised or "Hacked"?

If you believe your account has been compromised you can take immediate steps to secure it.1. Change your password. Go to www.missouriwestern.edu and scroll down to the bottom, click Goldlink on the right side, then click on Forgot Password. Select your personal email address or mobile numbe...

Canvas Quizzes and Lockdown Browser(Students)

Canvas>New Quizzes>New Quizzes Overview (Students) In this video, you will learn how to access and take an assessment in New Quizzes, and view your assessment results. https://community.canvaslms.com/t5/Video-Guide/New-Quizzes-Overview-Students/ta-p/384274LockDown Browser installer link for Misso...

Network/Email Access and Registration Information

Network Access and RegistrationAll devices connecting to the Missouri Western network are required to be registered or authenticated via username/password. Only employees, enrolled students and other authorized users may use the Missouri Western network. There is an MWSU-guest network for campus ...

Computer Lab Locations & Hours

Drop-In LabsHearnes Center LibraryHearnes Center 301Hearnes Center 30650+ desktop computers in labs and individual study rooms, 16 new laptops for checkout use in the LibraryHours during Fall/Spring Semesters: M-TH 7:30am-11pm, F 7:30am-4:30pm, Sat 10am-5pm, Sun 2pm-11pmBlum Union Lobbies8 deskto...

Panopto Video Assignment Instructions for Students

Guide for students to turn in video projects using the assignment folder in PanoptoThere are 2 ways to create a video to turn in for assignments in your class.  You can create the video using Panopto (Panopto Recorder), which will automatically load the video into Panopto.  Or, you can use your c...

How to connect to the Residential Halls network (ResNet)

In your browser go to www.missouriwestern.apogee.us and follow the directions under "Get Connected". You use your Missouri Western username and password to log in.24/7 support for the Residential Halls network (ResNet) is provided by Missouri Western's Network provider Apogee.  You can call, text...

How to turn off mac address randomization or private addressing on Apple devices

iPhone 13's and devices running iOS 14 or higher will need to turn off mac address randomization also known as private address.Apple iOS 14 iPhone, iPad, or iPod touch - Turn off private address Open the Settings app, then tap Wi-Fi. Tap the information button (i) next to a network. Tap Use Priv...

How to turn off mac address randomization or private addressing on Android devices

For devices running Android 10 and later you will need to turn off mac address randomization also known as private address. 1. Swipe down from the top of the screen. 2. Press and hold the Wi-Fi icon until the network list opens. 3. Tap the settings Icon (typically looks like a gear). 4. In the MA...

I'm Not Seeing All Courses for Upcoming Semester

If you are not seeing all of your Canvas courses on your dashboard for a current or upcoming semester, click on Courses and then All Courses from the Global Navigation bar on the far right of your Canvas page.  You will see a list of all courses. Click the star icon for any current semester cours...

Accessing Courses for Upcoming Semester

Canvas courses for any upcoming semester will not be available prior to the term starting.  You may see published courses on your dashboard however, if the instructor has not published the course and opened the course date earlier than the default term date, students will not have access.  You mu...

Removing Old Courses from Canvas Dashboard

If you are seeing courses on your Canvas dashboard from previous semesters, those may be still open for other students to complete course work. You may remove them, if you no longer want to see them, by clicking Courses then All Courses and UN-STAR any courses to have them removed from the dashbo...

Gmail and Google Apps training and support

The Missouri Western campus uses google workspace for its email (Gmail), personal calendars and mobile collaboration apps. For introductions to the apps and training visit the Google Workspace Learning Center here.For specific troubleshooting for our more common Google apps, you can select the sp...

Connect Student Devices to Resnet

HOW TO CONNECT TO RESNET Access the Missouri Western portal – for the FIRST device you use to get online use a phone or laptop Go to your wireless settings on your device (iphone pictured below), navigate to the SSID list, Find “WiFi Start Here” and click the “information” on that SSID, Turn...